Privacy policy
The information we learn from customers helps us personalise and continually improve your shopping experience at Weschenfelder Direct Online Store. Here are the types of information we gather.
Information You Give Us:
We receive and store information you enter on our website. You can choose not to provide certain information, but you might not be able to use many of our features. We use the information you provide for purposes such as responding to your requests, customising your future shopping, improving our stores, and communicating with you.
Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and obtain certain types of information when your Web browser accesses the Weschenfelder Direct Limited Online Store. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Weschenfelder Direct Limited Online Store, if we cannot recognise you, we want you to be aware that these tools exist.
E-mail Communications:
To help us make e-mails more useful and interesting, we may receive a confirmation when you open an e-mail from the Weschenfelder Direct Limited Online Store, if your computer supports this feature. We also endeavour to remove duplicates from the data we hold to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting Unsubscribe in the newsletter/sms menu of the online store.</p>
Information from Other Sources:
We sometimes receive updated delivery and address information from our shippers so that we can correct our records and deliver your next purchase or communication more easily.
Text Messaging (SMS) Privacy
We value your privacy and the information you consent to share regarding our SMS marketing service. We use this information to send you text notifications (such as for orders, cart reminders, and marketing offers).
We will not share or use your mobile number or opt-in data with any third parties for purposes unrelated to providing you with our messaging services. We may share your Personal Data with third parties that help us provide our messaging services, such as platform providers, phone companies, and other vendors that assist us in delivering text messages.
Weschenfelder Direct's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message
You can manage or disable cookies through your browser settings or our cookie preference centre. Please note that disabling certain cookies may affect the functionality of our website.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, personalise content, and provide relevant marketing communications.
These technologies may collect information such as:
- Your IP address
- Browser and device information
- Pages visited and time spent on our website
- Products viewed
- Items added to your shopping basket
- Purchase history
- Website interactions
You can manage or disable cookies through your browser settings or our cookie preference centre. Please note that disabling certain cookies may affect the functionality of our website.
Does Weschenfelder Direct Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We will not share customer information with any other company.
Agents
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers:
Sometimes we send offers to selected groups of Weschenfelder Direct Limited customers on behalf of other businesses. If you do not want to receive such offers, please adjust your account newsletter/sms preferences, as that is how we send our promotions.
Protection of Weschenfelder Direct Store and Others:
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Weschenfelder Sales Limited Online Store, our users, or others. This includes exchanging information with other companies and organisations to protect against fraud and reduce credit risk.
With Your Consent:
Other than as set out above, you will receive notice when information about you may be disclosed to third parties, and you will have the opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information in transit by using Mollie & PayPal as our payment processors. They process the credit cards, so Weschenfelder Direct will never see your credit card number. Mollie & PayPal protect your privacy and information by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
What Information Can I Access?
Weschenfelder Direct gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.
Your Account Details
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Weschenfelder Direct features as Automatic login, and permanent shopping carts. You can add or update certain information on pages listed under "My Account". When you update information, we usually keep a copy of the prior version for our records.<br /> If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the newsletter/sms menu.
Children
Weschenfelder Direct Limited does not sell products for purchase by children. If you are under 18, you may use Weschenfelde Direct only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Weschenfelder Direct Limited Online Store, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the United Kingdom. If you have any concerns about privacy at the Weschenfelder Direct, please send us a detailed description to [email protected], and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will also change, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.
Information You Give Us
You provide most such information when you browse, buy, receive, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product, place an order, or update your Account. Communicating with us by phone or e-mail, or leaving a review, are also ways you might provide us with information such as your name, address, and phone number.
Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; and products you viewed or searched for.